Synergy That Enable Personalized, Cohesive & Impactful

CUSTOMER EXPERIENCES

CUSTOMER EXPERIENCES

About Us

Deciphercloud boasts global IT and customer experience delivery centers, enabling us to design, develop, and deploy cutting-edge solutions tailored to your business and customer requirements. Our comprehensive offerings include customer experience (CX), digital experience (DX), and digital business technology platform and operations solutions. These services are geared towards transforming, managing, and enhancing your digital enterprise for maximum efficiency and success.

Our Services

Consulting
Services

●  Platform Suitability Assessment
●   Salesforce Strategy, ROI Analysis, Architecture, and Roadmap
●  Business Transformation
●   Product Evaluation and Selection

Integration
Services

●  Salesforce Integration with Third-Party Applications, Data, and User Interfaces
●  Apex Web Services
●  Salesforce Standard APIs
●  Integration with Back-End Systems and Mobile Platforms

Implementation
Services

●  Full Lifecycle Implementation
●  Salesforce Instance Consolidation and Optimization
●  Expertise in Sales, Service, Community, and Analytics Cloud
●  Build and Implement Customer and Partners portals
●  Architecture Design and Implementation

App Exchange
Development

●  Managed Package Development
●  Solution Advisory & Optimization
●  AppExchange Security Review experts
●  Trial Management
●   License Management
●   LMA Installation & Configuration
●   Lightning Accreditation
●  AppExchange Release & Change Management
●   AppExchange Listing Advisory
●  Product Release Lifecycle Management

Data
Migration

●  Migration Strategy Planning, Analysis & System Reviews
●   Data Discovery
●   Data Transformation
●   De-Duplication Management
●   Data Cleansing & Import

Org Auditing
and Compliance

●  Governor Limit Consumption
●  Implementation of Best Practice Compliance
●   Coding & Design Compliance
●   Security Policy Compliance
●  Release Strategy and Governance
●  Process Evaluation and Optimization
●  User Adoption & ROI
●  License Advisory
●   Performance Optimization
●  Data Quality Review
●  Data Privacy Compliance (GDPR, PII, HIPPA)

Streamline Your Business Needs with Salesforce's Capabilities

01

Sales Cloud

02

Sales Cloud

03

Customer 360 Platform Services

04

Architecture & Integration

05

Marketing Cloud

06

Customization

Salesforce Total Management

Is tailored to your specific requirements. This customized approach strengthens your entire enterprise by providing continuous support, consultation, administration, and overall enhancements.

Why Salesforce should be your journey partner?

Improve customer, partner, & employee outcomes
Reduce implementation costs
Customize for your business
Seamless integration
Accelerate innovation
Analytics and Insights